How do you connect to remote controllers using Tibbo VSP?

You may need to connect to an IP controller with a COM port for flashing firmware remotely or for testing communication issues.

We can add a virtual COM port using Tibbo VSP manager.

This walkthrough is relevant for all our controllers.

1. Download the Tibbo tool box from here and install. 
64 bit / 32 bit [if not already done]
Once installed open Tibbo VSP manager and click the Add button:

You will now see the VSP properties window.
For VSP Name select a COM port that is not currently being used by the PC [to check this go to device manager and expand the Ports tree and look for already assigned COM ports]

In the destination select specify by: IP Address
In the IP address field put the IP address of the remote controller with its port being 80.

[Default is 1001 for all IC controllers with he exception of 4001/2001 controllers being 10001]

You should have a screen that looks like this:

You will see the main windows of the VSP with your newly created VSP in the list like so:

Double check the VSP has been created by going back to Device manager and looking at the Ports tree. You will see something similar to this:

Please make sure that you see Tibbo Virtual Serial Port. 
Make a note of its COM number.
You can now close Tibbo VSP.

2. We now have to assign the newly created VSP COM to the remote controller’s network in GuardPoint Pro. Open the Controller Network for the remote controller (Parameter->Controller)
Create a new controller network, Name then Save.
Select the Definition Tab at the bottom of the controller Network window.
Select your newly created COM port from the pick list and Save.

You may find it beneficial to increase the values of Time Out Delay, Time Out Polling and Waiting Delay if you find your connection drops out.

3. Go to Parameter-> Controller
Create a new controller, Name it and select correct Controller Type. 
In your case an IC1000.
For the network pick the network you made above that uses the COM port.
Give the controller the correct address.
Click into the Active tick box and Save

GuardPoint Pro will now attempt to connect to the remote controller.
If all goes well communication should be established.

The above walk through can also be used for connecting IP controllers with Flash tool for updating firmware.

Follow parts 1. then refer to this How To - Upgrading firmware and using the Flash Tool