TROUBLESHOOTING GUIDES
- Access events are recorded with a number instead of the cardholder name
- Bad IC-Controller Communication with the Server
- GuardPoint Pro - DEMO Configuration is Displayed at Startup - The Dongle Cannot be Read
- New controller does not communicate
- No alarm event is generated
- Troubleshooting
- What is the cause of the 'Table errors'
- What is the cause of the denied access ‘Full/Lock/No answer from Door’
- What is the cause of the denied access ‘Inhibited Cardholder’
- What is the cause of the denied access ‘Non Allocated Badge’
- What is the cause of the denied access ‘Not Authorized at this time’
- What is the cause of the denied access ‘Reader not allowed’
- What is the cause of the denied access ‘Supervisor’
- What is the cause of the denied access ‘Unknown Card’